At Wapping Florist, we are dedicated to delivering the freshest flowers to households and businesses across the Wapping area. As your trusted local florist, we carefully select the finest blooms to ensure your arrangements arrive vibrant, fragrant, and beautiful. Our fresh flowers guarantee covers every bouquet, design, and arrangement that leaves our store.
If your floral order arrives damaged or compromised in any way, please notify us as soon as possible on the day of delivery. For the quickest resolution, we recommend providing photographs of both the flowers and any packaging damage. This helps us assess the situation and offer you the appropriate remedy promptly. Our team strives to ensure complete satisfaction and investigates every report of damaged-on-arrival flowers swiftly.
Our flowers are hand-prepared and delivered professionally, ensuring you enjoy lasting freshness. We guarantee that our bouquets and arrangements will remain fresh for at least five days from the time of delivery, provided they are cared for according to our supplied instructions. Should your flowers not meet this standard or show signs of premature wilting within five days, please reach out with photos so we can make things right.
Your satisfaction is our top priority. In the unlikely event that your flowers arrive below our freshness standard or are damaged on arrival, we offer the following options:
Please note that any claims relating to freshness or damage must be made within five days of the delivery date. Claims made after this window may not be eligible for refunds or free replacements.
If you experience any issues with our fresh flowers, service, or delivery, we welcome your feedback. Please contact us within five days of receiving your order. Include your order details and any relevant photographs or descriptions of the issue. Our customer care team carefully reviews every complaint and will work with you to resolve the matter as quickly and fairly as possible.
Wapping Florist is proud to be part of the local community, serving both households and businesses with care and professionalism. We take every complaint seriously and are committed to upholding our reputation for quality, integrity, and outstanding floral designs. Thank you for choosing us and allowing us to be your preferred florist in Wapping.
If you have any questions regarding our returns, refunds, or complaints process, please don’t hesitate to get in touch. Our friendly team is always here to help, ensuring that your flower experience in Wapping is nothing short of delightful.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
